WESTCOMM Regional Dispatch Center, Training Opportunity – Stress to Strength

PUBLIC SAFETY CIVILIAN PROFESSIONALS (dispatch, clerical and other support staff) often work in the shadows of their uniformed counterparts. These professionals routinely face chronic and cumulative stress that is often overlooked, misunderstood, or mismanaged. This full day workshop equips these critical workers with evidence-based and scientifically supported strategies to improve performance under pressure. Learn practical self-care and resiliency tools to proactively address daily stressors and reduce the long-term impacts on physical health. We will equip you to improve communications and relationships at work and home and help increase your overall quality of life.

Workshop Outcomes: Everything DiSC Workplace Report. Participants complete an online assessment and receive a 20-page personalized report with strategies to improve workplace effectiveness. Access code provided prior to start of class.

Enhanced Self-Awareness. Participants will be able to identify personal stress triggers and early signs of burnout, enabling proactive self-care.

Practical Stress Management Skills. Participants will demonstrate the use of at least three evidence-based techniques (e.g., breathing exercises, micro-breaks, reframing) to manage stress during highpressure situations.

Improved Emotional Resilience. Participants will develop strategies to maintain emotional balance and adaptability when facing workplace challenges

Supportive Workplace Practices. Participants will be able to apply communication techniques that foster a culture of empathy, respect, and mutual care among colleagues.